Updated December 14th, 2024

Introduction

Welcome to Nectar Social! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using Nectar Social, you agree to the terms of this policy.

Nectar Social empowers brands to drive engagement and generate revenue on social platforms with AI-driven customer experience, influencer management, and lead generation. This Privacy Policy ("Policy" accessed at https://www.nectarsocial.com/privacy) describes how Nectar Social ("Nectar Social", "we," "us," "our") collect, use and otherwise process the personal information we collect about our customers, users, and visitors ("User", "you", or "your") of our websites, software, apps and other services (collectively, our "Services").

It is important that you carefully read and understand the terms and conditions of this Policy. By accessing our Services, you are providing your consent to our collection, use and disclosure of information about you as described in this Policy. If you do not agree to these terms and conditions of the Policy, you are not authorized to use the Services or communicate with us via the Services.

Who We Are

Nectar Social is a provider of software for social media management, influencer marketing, analytics, and customer engagement headquartered in the U.S. Our platform helps brands connect with their audiences across various social media channels while providing powerful insights and automation tools.

Information We Collect

Information You Provide Directly to Us

The type of information that we collect directly from you varies based on your interaction with our Site and our Services:

• Contact and Profile Information, such as your name, email address, phone number, when you subscribe to our newsletters, request a demo, register for a webinar, or seek to download content. We also collect additional information, such as your profile image, contact information, language or other profile details when you set up an account.
• Relationship Management Information, such as details about payment and billing, including direct debit details, billing contacts, and payment cadence.
• Employment Information, such as the company you work for, your role at that company, company industry information, company contact information and business address.
• Commercial Records, such as records of products being considered or purchased and information obtained through the sales process.
• Geographic Location Data so that we can tailor our communications, language, obligations and services to your region.
• Communication Preferences regarding marketing content, areas of interest, records of consent, or other correspondence.
• Communication Data, which may include records of calls or any other communications used for training, monitoring and improvement purposes.

Information We Collect Automatically

When you visit our Site or use our Services, we may collect certain information automatically from your device, including:

• Usage Information, such as how you interact with our services, what pages you visit, what pages directed you to our Website, the date and time of your visit, which features and tools you access, access times, and what actions you took.